The Company

Our client is an instantly recognisable, global business that most people have some form of connection to.

The Role

We are looking for a strong Business Analyst with proven experience with Dynamics AX – FinOps to join our clients team in Western Sydney.

Key Responsibilities

• Lead end‑to‑end requirements activities for large programs (ERP- D365 F&O, Salesforce, LOS/LMS), including analysis, validation, and requirements traceability;

• Produce high‑quality artefacts: BRDs, FRDs, user stories with acceptance criteria, process maps (BPMN), data mappings/models, use cases, and RTMs;

• Translate business requirements into clear, testable specifications that enable accurate technical design, development, and test planning;

• Conduct gap analysis and impact assessment for changes;

• Facilitate workshops, interviews, and discovery sessions with cross‑functional stakeholders (Collections, Customer Service, Credit, Risk, Finance, Insurance, Compliance, Product, Sales);

• Support solution assessment & design, document current/target state processes, identify gaps, non‑functional requirements, and data implications;

• Define and lead QA/UAT - test planning, test case review, defect triage, and business sign‑off;

• Work closely with the Project Manager to shape scope, manage change, and control delivery risks and dependencies across streams;

• Maintain the requirements backlog, ensure prioritisation aligns with business value and capacity, and support sprints where Agile;

• Contribute to vendor SOWs, estimates, and deliverable acceptance criteria;

• Track benefits realisation metrics and ensure traceability from requirements to outcomes;

• Orchestrate intake, triage, business case development, budget tracking and prioritisation via the Change Council; maintain change calendars and resolve conflicts;

• Establish and maintain requirements/change standards, templates, and quality and security gates;

• Drive process simplification and automation opportunities within the portfolio;

• Reporting to ensure business value delivery;

• ERP Replacement: Collaborate on finance process design (O2C, P2P, R2R), master data governance, mapping, integrations, and cutover planning;

• Salesforce Initiatives: Capture Sales/Service/Experience Cloud requirements, lead data and integration requirements (e.g., to core platforms and finance), and ensure field‑level security alignment;

• Loan Origination & Management Systems: Support RFP, Document credit decisioning, underwriting, pricing, KYC/AML, servicing, collections, and regulatory reporting requirements;

• Support integration and data requirements (APIs, eventing, batch), data lineage, and data quality rules;

• Capture non‑functional requirements (security, privacy, performance, scalability, resiliency, observability); and

• Ensure alignment to enterprise data standards, access controls, and PII handling.

About you

• 5 - 8+ years Business Analysis experience within financial services (banking, consumer/asset finance, fintech, or similar regulated environments);

• Demonstrated delivery on replacement or major uplift projects;

• Proven experience collaborating with outsourced/offshore technology teams (preferably India) on bespoke systems;

• Exposure to US financial services environments and cyber/security expectations (e.g., NIST CSF, SOC 2, GLBA/FFIEC), with practical application to BA deliverables;

• Proficiency with Jira/Confluence or Azure DevOps, Visio/Lucidchart, process modelling (BPMN), and requirements traceability;

• Strong data analysis basics (SQL for querying/validation preferred), and experience with API/integration requirements;

• Tertiary qualifications in Business, Information Systems, Finance or related; IIBA CBAP/CCBA or Agile BA certification advantageous;

• Experience working on ERP implementations, business process improvements and translation;

• Outstanding requirements engineering and documentation quality;

• Stakeholder facilitation and clear communication across business, technology, and vendors;

• Analytical problem solving with a bias to measurable outcomes and value;

• Risk awareness: build security, privacy, and compliance into requirements;

• Delivery discipline: scope control, change control, and benefits traceability;

• Influence & collaboration across time zones and cultures (incl. India team); and

• Adaptability across Waterfall, Agile, and hybrid delivery frameworks.

How to apply
 
For more information or a confidential discussion please reach out to Shane Hodgins at u&u on shane.hodgins@uandu.com quoting reference number 44461.
 
At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
 
Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
 
Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.
 
Please submit your resume in Word format only.