Job Title: AO3/1 Business Support Officer
Full Time / Part Time: Full time
Location: Garbutt QLD 4814 (Townsville)

About the Company

QBuild is the Queensland Government’s trusted builder and a commercialised business unit that has been delivering building and maintenance services for more than 160 years. It plays a vital role in communities across the state by planning, building and maintaining essential public assets such as schools, social housing, police stations, correctional facilities and health centres.

With a state-wide footprint and a strong safety culture, QBuild supports local jobs and apprenticeships and contributes significantly to Queensland’s building and construction sector. Employees benefit from the stability of the public sector, structured work patterns, generous superannuation and opportunities to grow their careers across a diverse and meaningful portfolio of projects.

The Opportunity

As the Business Support Officer (AO3/1), you will provide high-quality administrative and business support to QBuild’s local operations. Working as part of the Business Support Team, you will support managers and staff with accurate documentation, records management and general office functions, whilst also contributing to business improvement through well-maintained procedures, manuals and registers.

You will balance working as a key member of a busy team with managing your own workload, often within tight timeframes, and may be asked to support various QBuild business teams as operationally required. This is an excellent opportunity for an organised and proactive administrator who enjoys variety and wants to contribute to services that directly support Queensland communities.

In this role, you will:

• Provide day-to-day administrative and business support across QBuild teams;

• Compile accurate documents and reports and update records and information systems (e.g. Ellipse, Microsoft Office);

• Develop, maintain and improve procedures, manuals and registers to support efficient operations;

• Undertake business research, analysis, reporting and implementation activities aligned to operational plans; and

• Manage shared mailboxes and support accounts receivable and accounts payable activities.

Required Experience

You will be an organised and detail-focused administrator with experience in business support roles, ideally within government, construction, infrastructure or another complex service environment. You will be comfortable using systems, managing competing priorities and working both collaboratively and autonomously.

To be successful, you will bring:

• Proven experience in administration, business support or office coordination roles;

• High standards of accuracy when preparing documents, reports and updating records in corporate systems;

• Confidence working with Microsoft Office and the ability to quickly learn systems such as Ellipse;

• Strong written and verbal communication skills, with a professional and customer-focused approach; and

• A current clean driver’s licence and the ability to work onsite at the Garbutt office.

Benefits

This role offers a valuable opportunity to gain or deepen experience within a large Queensland Government business area, supporting services that directly impact local communities. You will enjoy stable, full-time hours for the duration of the assignment (with potential for extension), a supportive team environment, exposure to a wide variety of administrative and business support tasks, and the chance to build your skills and experience for future opportunities within QBuild and the broader public sector.

How to Apply

For more information or a confidential discussion please contact Celine Di Lauro at u&u on celine.dilauro@uandu.com, quoting reference number 43364.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

Please submit your resume in Word format only.

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