u&u are proud to partner with Brisbane Economic Development Agency (BEDA) to recruit the role of CRM & Website Executive.

About Brisbane Economic Development Agency (BEDA)

Brisbane Economic Development Agency (BEDA) drives sustainable economic growth for our city. As Brisbane's champion, BEDA works with stakeholders to enhance the City's reputation globally, drive visitation and attract investment and talent.

As one of Australia’s fastest-growing capital cities, Brisbane has unstoppable momentum. With a six-year runway to Brisbane 2032, there has never been a more exciting time to join BEDA!

Benefits

Employees at Brisbane Economic Development Agency have the opportunity to contribute to an organisation that has a direct and positive impact on the lives of Brisbane’s residents! As well as this, employees will have access to:

• Free access to Brisbane City Council gym, which includes a wide range of fitness classes;

• Discounted gym memberships;

• Discounted range of insurance products;

• EAP access;

• Wellbeing resources and tools to support employees physically and mentally;

• One paid volunteer leave per year;

• Two days paid special leave during Christmas when the office is closed;

• A day off on your birthday! AND a voucher on your birthday; and

• Professional development and training opportunities, including access to formal study assistance.

PLUS, many more!
 
Support the digital platforms that help power Brisbane’s growth.
 
Brisbane Economic Development Agency (BEDA) is seeking a technically capable, detail-oriented CRM & Website Executive to support the day-to-day performance, maintenance and continuous improvement of BEDA’s websites and Dynamics 365 CRM platform.
 
Sitting within the Business Performance team, this hands-on role is central to ensuring BEDA’s digital ecosystem is operationally strong, data is clean and reliable, and internal stakeholders are supported across website, CRM and reporting needs. Reporting to the Principal Solutions Architect, this role will act as a key operational support point across Sitecore CMS, Dynamics 365, analytics and platform governance, while also contributing to broader digital uplift projects over time.
 
What You’ll Do

• Maintain and govern BEDA’s website Tag Registry, ensuring tracking pixels (GA4, Meta, LinkedIn and similar) are accurate, compliant and well documented;

• Implement and support Google Tag Manager (GTM) updates in line with governance and architecture standards;

• Provide Level 1 support for Sitecore CMS, including content updates, page builds and troubleshooting (training provided);

• Support website reporting through GA4 and Cloudflare, helping ensure reliable analytics and performance visibility;

• Manage URL redirects, website hygiene and SEO-aligned operational support;

• Support campaign execution and new website initiatives from a technical support perspective;

• Own CRM data hygiene, including monthly deduplication, cleansing and governance;

• Provide day-to-day Dynamics 365 support to internal users, including troubleshooting and “how-to” assistance;

• Build and maintain CRM dashboards and reports to support internal teams and decision-making;

• Support CRM optimisation projects and broader platform enhancements; and

• Maintain documentation, governance standards and practical operational processes across both CRM and website environments.

What You’ll Bring

• 2–3 years’ experience in a digital, CRM, website, platform support or similar technical role;

• Hands-on experience with CRM systems, web platforms, CMS tools, analytics environments or similar digital ecosystems;

• Exposure to Dynamics 365, Sitecore, GA4, GTM, Cloudflare or related platforms highly regarded;

• Familiarity with Javascript, particularly in a tag management or website support context, is advantageous;

• Strong data hygiene mindset, with attention to detail across reporting, dashboards and platform governance;

• Confidence supporting both technical and non-technical stakeholders across varying levels of digital maturity;

• A proactive, solutions-focused mindset with the ability to support BAU while contributing to broader platform uplift; and

• Tertiary qualifications in IT, Software Development, Computer Science or equivalent practical experience desirable.

**Why Join BEDA?

**This is an opportunity to step into a genuinely varied digital support role that blends CRM, website operations, analytics, reporting and platform governance, offering strong exposure across multiple enterprise systems.
Ideal for someone looking to deepen their technical capability while broadening their exposure to platforms such as Dynamics 365, Sitecore CMS, GTM and digital operations, this role offers the chance to work across both daily platform management and longer-term transformation initiatives.

BEDA is values-driven, purpose-led, and committed to shaping Brisbane’s future. If you’re looking for a role where technical capability, digital curiosity and practical problem-solving can make a visible impact, get in touch today.
 
How to Apply

For more information or a confidential discussion please email Will Caporn at u&u will.caporn@uandu.com quoting reference number 44986.
 
At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
 
Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
 
Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.
Please submit your resume in Word format only.