Digital Experience & Content Lead

• 14 month parental leave contract; and

• Brisbane CBD based with hybrid working.

This is a rare opportunity to shape the end-to-end digital experience for a respected, values-led national organisation. As the Digital Experience & Content Lead, you will guide the strategy, optimisation, and delivery of digital experiences across multiple websites - ensuring every interaction is seamless, human-centred, and aligned to business goals.
 
You’ll be supported by a talented team of digital specialists and work across UX, CRO, SEO, Gen AI, content, analytics, and website optimisation to drive meaningful, measurable impact.
 
What You’ll Lead

• Own and contribute to the digital roadmap, driving key projects and continuous improvements;

• Lead the website content strategy and collaborate with media specialists to deliver high-impact content;

• Use insights and analytics to identify pain points, opportunities, and performance improvements;

• Deliver engaging landing pages and digital tools to support lead generation campaigns;

• Oversee SEO, CRO, Gen AI, analytics and website maintenance programs;

• Drive enhancements with UX/UI designers, ensuring strong usability and brand consistency; and

• Oversee budgets, external agencies, and internal stakeholders.

Your Leadership Impact

• Coach, mentor, and develop a multidisciplinary digital team of four;

• Foster a collaborative, values-driven, high-performing culture;

• Champion continuous improvement and contribute to organisation-wide digital initiatives; and

• Uphold professionalism, integrity, and a customer-first mindset in everything you do.

What You Bring

• Strong experience in digital experience, optimisation, or digital content leadership;

• Ability to turn strategy into actionable, iterative improvements that enhance client experience;

• Experience leading digital teams or multidisciplinary specialists;

• A deep understanding of SEO, CRO, analytics, UX, usability testing, and digital measurement;

• Proven ability to manage multiple digital workstreams, priorities, and stakeholders;

• Strong analytical and problem-solving skills with the ability to influence senior leaders; and

• Passion for delivering world-class digital experiences that solve real customer problems.

Why This Role Matters

You’ll play a central role in elevating how clients experience the organisation’s digital ecosystem - improving accessibility, performance, brand presence, and customer outcomes at scale. If you love data-driven decision making, digital innovation, and leading impactful work, this is a role where you can truly make your mark.
 
How to Apply

For more information or a confidential discussion please call Megan Stewart at u&u on 0422 282 817 quoting job reference number 43565.
 
At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
 
Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
 
Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.
 
Please submit your resume in Word format only.