About Insulect
 
Insulect is a leading Australian provider of high-voltage electrical equipment and engineering solutions, supporting critical energy infrastructure across Australia and New Zealand. For more than 30 years, we have partnered with utilities, renewable energy projects, power generators and major industrial customers to engineer, build, monitor and maintain electrical network assets. With a strong reputation for technical expertise, innovation and customer service, Insulect delivers specialised solutions across transformers, switchgear, network monitoring systems and industrial applications. As an Australian-owned business with a national footprint and local manufacturing capability, we are committed to helping our customers solve complex electrical network challenges.
 
About the Role

The Internal Sales Executive plays a key role in driving revenue growth through proactive sales activity and strong customer relationship management. This position is responsible for maintaining and expanding existing customer accounts while identifying and securing new business opportunities. The role also supports broader sales operations by ensuring seamless internal processes, accurate forecasting, and high-quality customer engagement.
 
Key Responsibilities

• Manage the end-to-end internal sales process, including preparing quotations, processing orders, maintaining pricing, managing contracts, and coordinating customer communications through the ERP system;

• Develop and maintain strong customer relationships, fostering engagement across multiple stakeholders within key accounts;

• Identify and convert new business opportunities while supporting the growth of existing customer accounts;

• Provide dedicated support to contract customers and work closely with the external sales team to ensure exceptional service delivery;

• Assist with the preparation of tenders, proposals, and customer submissions as required;

• Deliver technical product support and practical solutions to customers and internal stakeholders, ensuring a high level of customer satisfaction;

• Conduct product and technical training sessions for customers and colleagues when required;

• Maintain accurate customer records, sales activity, and pipeline opportunities within the CRM system;

• Drive revenue growth through proactive account management, identifying opportunities for upselling, cross-selling, and account expansion;

• Continuously develop product knowledge through training, industry events, and professional development opportunities; and

• Collaborate closely with Business Development Managers, Sales Managers, and sister companies to support business objectives and deliver outstanding customer outcomes.

Key Skills & Experience

• Experience within the electrical, engineering, manufacturing, industrial, energy, utilities or technical product supply sectors will be highly regarded;

• Minimum 3 years' experience in internal sales, sales support, customer service or sales administration within a B2B environment;

• Excellent communication skills, both written and verbal;

• Strong analytical and problem-solving capabilities;

• High attention to detail with the ability to accurately manage systems and data;

• Effective negotiation skills;

• Good technical aptitude with the ability to understand and communicate product information;

• Proficiency in CRM systems and Microsoft Office (Excel, Word, PowerPoint); and

• Ability to prepare quotations and produce sales reports.

Benefits

• Join a well-established Australian-owned organisation with a strong national presence;

• Genuine career progression and path to success;

• Supportive and collaborative team culture with exposure to multiple areas of the business;

• Opportunity to make a genuine impact and contribute to the company's continued growth;

• Convenient Western Sydney location with on-site parking; and

• Competitive salary package commensurate with experience and company bonuses.

How to Apply

For more information or a confidential discussion please click to reveal the contact details for Elise Muscat at u&u on elise.muscat@uandu.com or 0420 450 875 quoting reference number 45493.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. Should you require reasonable adjustments throughout the recruitment process (including alternate formats to apply), or have a preferred method of communication, we encourage you to make a request via adjustments@uandu.com or contact u&u on 02 8245 7900 to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

Please submit your resume in Word format only.