We are currently seeking an experienced Payroll Systems Lead to take ownership of a critical People Services function, leading the operational delivery, stability and continuous improvement of enterprise payroll and time systems.

This is a high-impact leadership role responsible for ensuring the effective day-to-day performance of payroll systems across a complex, multi-stakeholder environment. You will play a key role in maintaining system integrity, enabling business continuity and driving service excellence.

About the Role

Reporting into senior leadership within People Systems, you will lead the operational support of key payroll technologies. You will oversee BAU delivery, testing, enterprise agreement changes and SME capability, ensuring work is prioritised, coordinated and delivered to high standards.

Key Responsibilities

• Lead the day-to-day operations of payroll and time systems, ensuring stability, performance and service delivery;

• Oversee incident management, ticket triage, root cause analysis and resolution;

• Drive coordination across BAU, testing, Enterprise Agreement (EA) and SME teams;

• Ensure systems are maintained in a compliant, controlled and audit-ready state;

• Support releases, upgrades, configuration changes and business continuity activities;

• Partner with Payroll, HR, IT and business stakeholders to optimise processes and system usage;

• Monitor performance metrics and service trends to drive continuous improvement;

• Lead, coach and develop a high-performing team across operational and technical capabilities;

• Manage annual payroll system activities including year-end processing, legislative updates and audit readiness; and

• Build strong relationships with internal stakeholders, vendors and external partners.

About You

You are a strong operational leader with a background in payroll systems or HRIS environments, comfortable working in complex organisations with multiple stakeholders and competing priorities.

You will bring:

• Proven experience leading payroll, HRIS or enterprise systems support teams;

• Strong knowledge of Oracle, Kronos and/or SAP environments;

• Experience managing BAU support, testing coordination and business-critical issue resolution;

• Deep understanding of payroll processes, controls and compliance requirements;

• Excellent stakeholder management and communication skills;

• A proactive, solutions-focused mindset with strong analytical capability; and

• Demonstrated ability to lead teams, build capability and drive performance.

Why Apply?

• Lead a critical function within a large, complex environment;

• Drive meaningful improvements across systems, processes and service delivery;

• Work closely with senior stakeholders and influence strategic outcomes; and

• Join a collaborative, high-performing People Services team.

If you are looking for a leadership role where you can make a tangible impact across payroll systems and service delivery, we would love to hear from you.

How to Apply

For more information or a confidential discussion please click to reveal the contact details for Nabil Boumoughdab at u&u on 02 8825 6613 quoting reference number 45431.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or contact u&u on 02 8245 7900 to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

Please submit your resume in Word format only.