• Mulgrave location;

• 6 month contract; and

• $36.82 per hour + super.

We are looking for a Sales Support Administrator with experience in high-volume order processing.
 
You will work across multiple systems and collaborate with internal teams and customers via email to resolve issues and keep orders moving.
 
Your key responsibilities will include:

• Processing high volumes of digital orders accurately and efficiently;

• Reviewing orders and identifying errors, discrepancies and variances;

• Investigating pricing discrepancies and processing necessary adjustments;

• Responding to customer and stakeholder enquiries via email regarding orders, pricing and issues;

• Managing and updating customer cases and order information;

• Identifying recurring system or process issues and contributing to improvements;

• Assisting with manual order entry and other Customer Experience activities during busy periods; and

• Onboarding new customers.

The role requires someone who is comfortable working with volume, accuracy and deadlines, while also being able to investigate problems rather than simply process transactions.
 
We are looking for someone who has:

• Experience in order processing and sales administration;

• Exceptional attention to detail and a strong focus on accuracy;

• Confidence working across multiple systems and platforms;

• Strong analytical and problem-solving skills, with the ability to investigate discrepancies and identify the cause of errors; and

• The ability to work collaboratively with multiple internal teams to resolve issues.

Interviews will commence immediately so please apply now and good luck!
 
Given the recent application volumes, only shortlisted candidates will be contacted.
 
How to Apply:
 
Please submit your resume in Word format via the APPLY buttons.
 
Job number – 46590
 
At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
 
Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
 
Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.