Join a well-established nationwide insurer specialising in workers’ compensation claims. We’re seeking an experienced Case Manager to take ownership of a portfolio of claims, delivering timely, compliant, and empathetic support to injured workers, employers, and stakeholders. 
 
What you’ll do:

• Manage the full life cycle of workers’ compensation claims, ensuring fair and consistent outcomes;

• Provide professional guidance on entitlements, obligations, and responsibilities;

• Liaise with injured workers, employers, medical providers, and other stakeholders via phone, email, and face-to-face meetings; and

• Participate in claim reviews and case conferences.

What we’re looking for:

• Previous experience in case management, allied health, or client-focused roles;

• Strong communication skills and a commitment to excellent customer outcomes; and

• Qualifications or experience in Occupational Therapy, Physiotherapy, Nursing, Psychology, or related fields is advantageous.

What’s in it for you:

• $70,000–$95,000 + super + benefits, depending on experience;

• Hybrid working with the option to work from home up to 3 days a week after training;

• Centrally located Newcastle office with easy access to public transport;

• Long-term career development and progression;

• Collaborative and vibrant team culture with social events and incentives;

• Opt-in monthly RDO or 9-day fortnight;

• Paid parental leave, discounted gym membership, health insurance, car leasing, retail discounts; and

• Work for a values-driven business that gives back to the community.

Does this role sound like a great match for you? Please apply now for immediate consideration!

How to Apply
 
For more information or a confidential discussion please call Zali Oulton at u&u on 02 8245 792 quoting reference number 43703.
 
At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
 
Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
 
Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.
 
Please submit your resume in Word format only.