An exciting opportunity is available for an experienced Senior ServiceNow Developer to join a large Queensland Government department as part of a major Digital and Technology transformation program. This program is delivering critical, enterprise wide improvements across service management, automation, and platform integration, supporting thousands of users across the state.
 
You will be a key contributor within a high performing Digital Innovation Division, working on complex and meaningful solutions that directly improve service delivery, operational efficiency, and customer outcomes.
 
The role
 
As the Senior ServiceNow Developer, you will play a pivotal role in designing, developing, and delivering automated solutions on the ServiceNow platform. You will work closely with technical and business stakeholders to translate requirements into robust, scalable, and secure solutions, while also providing technical leadership and guidance to the broader team.
 
Key responsibilities

• Design, develop, test, release, and support complex automated solutions on the ServiceNow platform;

• Provide operational and administrative support for the departments ServiceNow environment;

• Deliver system to system integrations using ServiceNow Integration Hub, MID Servers, and custom APIs;

• Lead and contribute to the design and documentation of technical solutions that support automated service offerings;

• Provide technical advice and recommendations to improve business outcomes and operational efficiency;

• Build strong collaborative relationships across the Digital Innovation Division and broader business units; and

• Support continuous improvement through reusable, enterprise grade solution design.

Skills and experience

• Strong hands on experience developing on the ServiceNow platform;

• Proficiency in .NET and PowerShell;

• Proven experience with REST, SOAP, JDBC, custom APIs, and integration design;

• Deep expertise with ServiceNow Integration Hub, Flow Designer, custom Spoke and Action development;

• Experience configuring and managing MID Servers for secure system connectivity;

• Knowledge of message based integrations such as Apache Kafka via Stream Connect;

• Strong stakeholder engagement skills with the ability to communicate effectively across technical and non technical audiences;

• Experience working within large scale or public sector environments will be highly regarded;

• Ability to work autonomously, manage ambiguity, and deliver outcomes under tight timeframes; and

• Agile mindset with a positive, collaborative approach to teamwork.

Mandatory requirements

• Undergraduate degree in Information Technology or Software Engineering;

• ServiceNow Certified System Administrator with a minimum of five years hands on experience;

• Strong experience across Service Catalog, Integration Hub, Web APIs, MID Servers, and SDLC practices; and

• ITIL certification with at least five years practical experience.

This is a rare opportunity to work on a long term, high impact transformation program within Queensland Government. You will be part of a collaborative and forward thinking team, working with modern ServiceNow capabilities at enterprise scale while contributing to services that genuinely matter to the community.
 
How to Apply
 
For more information or a confidential discussion please call Greg Scharf at u&u on 07 3232 9136 quoting reference number 43912.
 
At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
 
Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
 
Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.
 
Please submit your resume in Word format only.

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