• Thomastown location;

• Monday to Friday – flexible start/finish times;

• Innovative and motivated team; and

• Opportunity to take ownership of your role.

Are you an experienced Service Coordinator who enjoys keeping things organised, managing competing priorities and making sure jobs run smoothly? This is an opportunity to join a growing essential services business where you'll play an important role in coordinating daily service operations and supporting a busy field team.
 
What you will be doing:

• Managing customer enquiries, email correspondence and general service administration;

• Scheduling jobs and managing daily workloads across the field team;

• Coordinating technician resources and ensuring jobs are allocated efficiently;

• Providing clients with accurate and realistic attendance dates;

• Liaising with technicians, suppliers and subcontractors to confirm availability and job completion;

• Preparing quotes and processing purchase orders;

• Reviewing completed field work and identifying potential errors or issues; and

• Identifying scheduling conflicts, resource shortages and pricing discrepancies and escalating where required.

About you:

To be successful in this role, you will have:

• Previous experience in a scheduling and coordination position;

• Strong organisational and time management skills, with the ability to manage competing priorities;

• Excellent communication skills and confidence dealing with clients, technicians and external suppliers;

• A proactive approach with the ability to identify potential problems and find solutions; and

• Good computer skills, including Microsoft Office and experience using service management systems (experience with Uptick would be highly regarded).

How to apply:
 
Please submit your resume in Word format via the apply button.
 
Job number 46970
 
At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
 
Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
 
Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.