Committed to delivering excellence through a strategic and detail-oriented approach.

Lauren leads the national bid management function at u&u, overseeing the end-to-end development of compliant, competitive, and strategically aligned submissions for both government and commercial clients. Her role involves coordinating cross-functional input, managing timelines, and ensuring each response is tailored to client objectives while reflecting u&u’s commitment to service excellence and high standards. Every submission is viewed as an opportunity to showcase the firm’s values, capabilities, and deep understanding of client needs.

Beyond submission management, Lauren also drives strategic initiatives focused on improving internal processes and enhancing the delivery of high-quality service across u&u’s PSA client base. Her projects are designed to equip account managers and delivery teams with the structure and resources needed to provide a more responsive, consistent, and informed client experience.

Sitting at the intersection of strategy, operations, and client enablement, Lauren plays a pivotal role in continuously improving how u&u supports and grows its PSA client partnerships.

With over 15 years of experience in the recruitment industry, she brings a deep expertise in simplifying complex processes and implementing strategies that drive continuous improvement. Her approach is underpinned by a strong commitment to quality and innovation, ensuring u&u consistently exceeds client expectations and remains a trusted partner in the recruitment sector.