Business Support

Resume Writing 101: Putting Your Best Foot Forward

- April 26, 2019

Business Support candidates will understand that when applying for a role online, you may feel like you’re competing against hundreds of other candidates… and the reality of it is, you are.

If you feel like you’re constantly applying for roles, but struggling to secure an interview, or even a call back, it might be time to refresh your resume.

We’ve compiled a checklist of what should be included in your resume, to help you stand out from the crowd.

Contact Details

This may seem like a no brainer, but as someone who looks at hundreds of resumes a week, I can promise you this is something that’s often missed.You need to include your first and last name, contact number, home address and email address. Make sure your email address is professional; “cutie101” might not be received well by potential employers.


Having an active, professional voicemail is probably one of the most underestimated components of applying for a new role. If a potential employer calls you and can’t leave a voicemail, chances are they’re going to call the next applicant and you risk missing a very important phone call. Ensuring your voicemail is professional and clear is an absolute must.

Professional Summary / Objective

This is a critical component of your resume and is important to get right. Limit your professional summary to only a couple of short paragraphs. You must concisely present your objective and relevant skills you can offer your next employer. Tailor this to the role you are looking for, but don’t go into too much detail here, that’s what your cover letter is for!


Is it completed and is it relevant? Two significant questions to ask when listing your education in your resume. If the education isn’t relevant to the role you’re applying for, it’s not necessary to include. For example, if you started a degree and have no intention of ever completing it and what you learnt during that degree isn’t relevant to the role you’re applying for, simply don’t include it.

Career Snapshot

Again, this is a very underestimated component of the resume. If you have an extensive work history, create a table that highlights your job title, company and time employed. This will showcase your experience and ensure critical information isn’t missed when employers are screening over resumes.

Career History

The most important thing about your career history is that you’re truthful. If you get caught out lying about your experience (and chances are you will), you’re not only throwing away your chance at securing the role, but you’re tarnishing your personal brand, and you never know when that might come back to haunt you.

Unexplained gaps in your resume raises red flags for employers. So, if you took time off to raise a family, or to travel, make a note of that in your career history. E.g. March 2018 – April 2019 – Spent time travelling around Asia.

Critical information that you need to include in this section is your job title, employer and time employed.

A company overview is also important. This gives you a chance to show employers how your industry experience is transferable into the role you are applying for.

You also need to include your key duties, listed in a bullet point format.

Including ‘key achievements’ is also a great way to make your resume standout. This allows the employer to see what value you’ve added to previous employers and are likely going to add to their company too.

This is how your career history should look:

u&u. Recruitment Partners
March 2016 – Current
Company overview:

u&u. Recruitment Partners are…

Key duties:

  • A
  • B
  • C
  • Key achievements:

  • A
  • B
  • C
  • You don’t want your resume to be too long, so only list the key duties and achievements for roles you have held in the last 10 years. Anything prior to this just needs to include the job title, company name and time employed.

    Key Skills

    It’s essential that you include your key skills in your resume, especially if you’re skilled in a software program that employers are looking for i.e. SAP, Salesforce, Genie. Often employers will do a back-end search through Seek Talent Search and search on key words in resumes. If your resume is missing these key words, you may miss out on a great job opportunity.

    Other important things to note

  • Always use clear, professional, black font. While purple cursive may be pretty, it’s certainly not professional.
  • Proof reading is so important. Spelling errors show a lack of attention to detail, this is a massive detractor for employers.
  • Finally, update your Seek profile with relevant information so employers have access to contacting you before you even apply for a role.
  • Things that aren’t necessary to include

  • A photo of yourself
  • Your marital status
  • The number of children you have
  • Your date of birth
  • Referee contact details
  • u&u



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