About the Company:

Our client is an established construction services group operating across various industries. With combined revenues of $60M+, they manage high-volume, fast-turnaround projects across Queensland, serving major insurers, strata managers and commercial clients.

The group has built a strong reputation for reliable delivery and is now focused on scaling operations and diversifying. This is an opportunity to join a growing business with ambitious plans for expansion and operational excellence.

About the Role:

We're seeking a commercially astute General Manager, Commercial to lead and transform the front-end commercial operations across the group. This role is about driving growth, protecting margins and building scalable systems that support sustainable expansion.

Key Responsibilities:

• Own all front-end commercial activities: client relationships, estimating, pricing and pre-construction handover;

• Lead a team of 30+ across business development, estimating, assessment and scheduling functions;

• Drive direct relationships with insurers, brokers, strata managers and key commercial clients;

• Understand and drive systems and processes that improve assessment accuracy, quote turnaround and handover quality;

• Protect and improve margins through better pricing strategies and commercial discipline;

• Identify and pursue growth opportunities beyond core insurance work; and

• Work closely with senior leadership on system implementation and performance reporting.

What You'll Achieve:

• Transition commercial operations toward a more strategic approach;

• Build scalable processes that support significant revenue growth;

• Establish the business as a preferred partner across multiple client segments; and

• Create a high-performing commercial team with clear KPIs and accountability.

About You:

We're looking for a proven commercial leader with experience in high-volume operations. You will have high energy and understand that success comes from systems, processes and disciplined execution.

Essential Requirements:

• Strong leadership background in high-volume operations (logistics, facilities management, maintenance, construction services);

• Extensive experience in client services and key account management;

• Demonstrated systems thinking with evidence of implementing scalable processes;

• Experience managing multi-site teams and subcontractor networks;

• Proven track record in client-facing commercial roles with P&L impact;

• Comfortable with KPIs, pipeline forecasting and performance management; and

• Not afraid to challenge existing practices and drive accountability.

Highly Regarded:

• Experience in insurance, strata, construction services, or facilities management or similar client-facing delivery environments;

• Track record of growing revenue streams while maintaining service standards;

• Strong negotiation and presentation skills; and

• Data-driven approach to decision making.

How to Apply:

Applications close Friday 1st May 2026. 
For more information or a confidential discussion please call Jess Mitchell at u&u on jess.mitchell@uandu.com quoting reference number 44827.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.
 
Please submit your resume in Word format only.