About Insulect

Insulect is a leading Australian provider of high-voltage electrical equipment and engineering solutions, supporting critical energy infrastructure across Australia and New Zealand. For more than 30 years, the company has partnered with utilities, renewable energy projects, power generators and major industrial customers to engineer, build, monitor and maintain electrical network assets. With a strong reputation for technical expertise, innovation and customer service, Insulect delivers specialised solutions across transformers, switchgear, network monitoring systems and industrial applications. With a strong national footprint including local manufacturing capability, Insulect are committed to helping our customers solve complex electrical network challenges.

About the role

The Internal Sales Executive plays a key role in driving revenue growth through proactive sales activity and strong customer relationship management. This position is responsible for maintaining and expanding existing customer accounts while identifying and securing new business opportunities. The role also supports broader sales operations by ensuring seamless internal processes, accurate forecasting, and high-quality customer engagement.

Key responsibilities

• Manage the end-to-end internal sales process, including preparing quotations, processing orders, maintaining pricing, managing contracts, and coordinating customer communications through the ERP system;

• Develop and maintain strong customer relationships, fostering engagement across multiple stakeholders within key accounts;

• Identify and convert new business opportunities while supporting the growth of existing customer accounts;

• Provide dedicated support to contract customers and work closely with the external sales team to ensure exceptional service delivery;

• Assist with the preparation of tenders, proposals, and customer submissions as required;

• Deliver technical product support and practical solutions to customers and internal stakeholders, ensuring a high level of customer satisfaction;

• Maintain accurate customer records, sales activity, and pipeline opportunities within the CRM system; and

• Continuously develop product knowledge through training, industry events, and professional development opportunities.

Key skills & experience

• Minimum 3 years' experience in Account Management, Internal Sales, or Customer Support within an industrial B2B environment;

• Experience with a technical industrial product offering such as electrical, OEM machinery, manufacturing or a general engineering environment would be highly regarded;

• Excellent communication skills, both written and verbal;

• Strong analytical, time management and problem-solving capabilities;

• High attention to detail with the ability to accurately manage systems, quotations and data;

• Effective negotiation skills;

• Good technical aptitude with the ability to understand and communicate product information;

• Proficiency in CRM systems and Microsoft Office (Excel, Word, PowerPoint); and

• Ability to prepare quotations and produce sales reports.

Benefits

• Join a well-established Australian-owned organisation with a strong national presence;

• Genuine career progression and path to success;

• Supportive and collaborative team culture with exposure to multiple areas of the business;

• Opportunity to make a genuine impact and contribute to the company's continued growth;

• Convenient South West Brisbane location with on-site parking; and

• Competitive negotiable salary package commensurate with experience and company bonuses.

How to apply

For more information or a confidential discussion please click to reveal the contact details for Chris O’Flynn at u&u chris.oflynn@uandu.com or via phone 07 3232 9111 quoting reference number 46733.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process (including alternate formats to apply), or have a preferred method of communication, we encourage you to make a request via adjustments@uandu.com or contact u&u on 07 3232 9100 to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

Please submit your resume in Word format only.