About the organisation

Our client is a major Queensland infrastructure business that provides essential services to a large and growing region. It delivers a significant capital works program and maintains critical assets across a diverse mix of urban, regional and rural communities.

About the role

Reporting to the Manager, Community Relations, the Senior Engagement Specialist will lead community engagement and relationship management for complex and high-risk projects. These include major capital projects as well as complex planning, operations and maintenance programs.

This position requires both strategic capability and a strong commitment to delivery. The successful candidate will be embedded in project teams and work alongside delivery partners. They will be visible in the community and take personal responsibility for engagement activity from planning through to construction and operation.

Key responsibilities

• Lead the development and delivery of community engagement strategies for high profile infrastructure projects across the planning, delivery and operational phases;

• Work as an integral member of project teams, partnering with project and program managers and delivery partners to support on-time delivery and positive community outcomes;

• Build social licence and community support for high visibility projects, in line with regulatory expectations;

• Develop proactive and responsive communications and engagement content across traditional and digital channels;

• Oversee the management of community issues and complaints;

• Identify stakeholder risks, issues and constraints and implement solutions or escalate as appropriate;

• Represent the organisation at community meetings, events, forums and presentations;

• Maintain engagement databases and deliver regular reporting, monitoring and evaluation; and

• Lead small project teams and support the development of team members.

Selection criteria

• At least eight years’ experience in community and stakeholder engagement, ideally on critical infrastructure projects or within an infrastructure organisation;

• A demonstrated ability to deliver engagement on complex, contentious or high-profile projects;

• Strong negotiation, influencing and interpersonal skills;

• A practical, hands-on approach and willingness to work directly with communities on site and in the field;

• A tertiary qualification in communications, community or stakeholder engagement, public relations, urban planning or a related discipline; and

• IAP2 certification is highly regarded.

How to apply

For more information or a confidential discussion please click to reveal the contact details for Erica Brush at u&u Erica.Brush@uandu.com or via phone 0405 370 889 quoting reference number 46761.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process (including alternate formats to apply), or have a preferred method of communication, we encourage you to make a request via adjustments@uandu.com or contact u&u on 07 3232 9100 to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

Please submit your resume in Word format only.